PPC - Service Booking Form

Company*

Your Full Name*

Phone

Email*

Address*

Street Address
City
State / Province / Region
Zip / Postal Code

Country

Order Number

Service Type Required

Printer Model

Serial Number

Warranty Status

Proof of Warranty

(PPC invoice number or your suppliers invoice)

Items Sent With Printer

Service Charges – Important Please Read

Service Type Required

ADDITIONAL CALL OUT CHARGE BASED ON ZONE

ZONE 1 – Metro 25km Radius $70 EX GST
ZONE 2 – Outer Metro 50km radius $100 EX GST
ZONE 3 – Regional 75km radius $POA EX GST

Additional to the service charge.Parking Fees may result in an additional charge at cost Radius based on PPC office location.

SERVICE CHARGES HOURLY WORK RATE @ $140/Hour EX GST
Minimum 1 hour + 30 min increments

Printers sent in for testing without a ribbon will attract a charge for one ribbon.
Jobs will be completed without consultation if the total service and hardware cost is < $250 unless otherwise specified.
Quotes (requiring equipment inspection) unless notified in advance will be charged at $140 (+call out if onsite) if job does not proceed.
Estimates can be provided free of charge based on accurate fault description and sample cards.
PPC is not responsible for damage caused by improper packaging, please use original package.
If you do not have the original packaging, PPC can supply this to you. Please contact your nearest PPC office for more details.
PPC reserve the right to repack goods in suitable boxes and charge a $150 deposit, refundable on box return.
PPC will not be responsible for damage during transit in any direction.
Consumables used during repair will be charged at cost (typically $30 Ex GST).
The customer is responsible for freight both ways on machines that are out of warranty.
Jobs must be cancelled 8 hours prior to technicians arrival or full call out fee will be charged.

Fault Description & Comments

Name

This field is for validation purposes and should be left unchanged.

Service Booking Form