Service & Tech Support

At PPC our emphasis is on customer support, that means you can rely on consistently high-quality service across our whole range of products both onsite and in-house. Our innovative service offerings deliver affordable, first-rate support options to both small organisations and multinationals alike. This ensures that if you have a problem, we are here to help. Our goal is to provide peace of mind to all of our customers and ensure that support will be available when you need it.

Remote Cover Plus

Available for purchase with new printers, includes:

  • Initial onsite installation & training performed by a qualified PPC technician
  • 12 Months remote login support via TeamViewer
  • Offsite backup of original configuration

Remote Cover Ultra

Available for customers requiring a premium level of support, includes:

  • 12 Months remote login support via TeamViewer
  • Offsite backup of original configuration
  • Free CardEze upgrades (Excludes SBS)